Testimonials

Your Opinion Matters!

Check out some of the feedback submitted by our customers! We feel they portray our commitment to excellent service and repair for all your European and Domestic vehicles.

We do everything we can to ensure your experience here is one that will establish a lifelong relationship with us and our team. Our business was built around these and other great reviews and we love hearing your feedback about our service.

Romeo Tioaquen

Rachel Currie made me feel at home. Great experience doing business with TRUE Automotive. The way I was treated shows their transparency and honesty. I will definitely recommend them to my friends that owns European cars. Great job!

J. Taylor LaRue

Bought a new M4 – these guys and gals know the car top to bottom and took excellent care of me, did a full service inspection and noted any items to watch in the future. I would highly recommend taking my BMW here – honest authentic service.

Eugene

This was my first visit to TRUE Automotive. I must say they exceeded my expectations. All the people are very knowledgeable and helpful. They did a free detail inspection then visually showed me everything they found and left it up to me on what I wanted to fix, no sales pressure at all.

Cindy

I had a battery issue yesterday – wasnt sure if it was the key fob or engine – called in and Dave was on it! I was in the area running errands and popped in. The Markert team diagnosed the issue and dent me on my way. Amazing service. Friendly knowledgeable people. Never going back to the dealer; EVER!

Trayvon Phillips

Rachael C had great customer service and very professional when dealing with my bmw. Would highly recommend

Jaron Wright

Didn’t think the service could get any better, but they did the impossible. Brought my 96 Bmw 328i in for a pesky check engine light and they took care of it quickly, and for a lot less than I was expecting. Dustin and Rachael made this experience almost too easy. This is my second time here, and they’ve already earned a lifetime customer. Thanks Markert! I’ll see you soon as my cars seem to have tempers.

Kevin Allen

Great service!!! Kept me informed of every step during the diagnosis to repair. Very satisfied with the service, customer service and results.

JAIR PEREZ

Bmw dealer checked the car said alignment was good. Took it TRUE Automotive found out alignment is way off. Car doesn’t pull to the sides anymore and feels so much better quick, friendly, and informative. Thank you very much

Anthony Howard

Dave, Rob, and the crew are fantastic. I’ve been taking my 328 to them for years from Crogan to Cripple Creek. Always a pleasure and great work. I highly recommend them for any service needed.

Tom Mazzer

These guys are the Best. Chuck Waits knows his stuff and really takes care of his clients!!

Stephanie

Top Notch. I would recommend them to anyone needing thier services. Starting with customer service, I spoke with a yound lady named Samantha. She was extremely helpful and knowledgeable. I felt comfortable explaining what I needed done and she aparanelty informed the technicians as I received exactly what I was expecting. Thank you so very much!

David Smith

Thanks for taking care of my MINI. Great service and follow up. Excellent value.

Mark Rha

Honest service, professional, and friendly.

K Cowart

Reliable and Reasonable service for Both my BMW and VW. Have been using them for several years and always top notch.

Brian Hall

Great service. Found problem. Repaired and car was ready for pick up as discussed. Highly recommended!

Holly Barlow

Diagnosed the battery was bad and it was under warranty. It was replaced the same day

Elaine Lloyd

The young man that assisted me with my car repairs was extremely helpful and even did some online research to help me get a good deal. Each time I get my car serviced, everyone is always friendly and helpful. Thanks!

Jorge Basto

John was very good with explanations and accomodating of my schedule.

Adam K

Excellent Customer Service and Competitive Pricing

Omar Lodge

Consistently great levels of service in all areas. The entire team gets an A+ but most importantly they get the job done right every time.

Dan Huang

Great service! Even when working on cars outside of their wheelhouse. I brought in my Subaru BRZ for a complimentary alignment after winning, to no one’s surprise, “Lowest Horsepower” prize during a Markert event last year. Even though my car hails from a different continent from what Markert is used to, they still treated my vehicle with respect and handled it with utmost care. I’ll be bringing my euro cars here in the future, and perhaps even the BRZ after some “engine improvements” to try and win a different prize. 😉

Bryce Monaco

I have to say this is my best experience with my car service ever. From the go everyone was knowledgeable and friendly, Great service all around. I’ll never be returning to a dealership ever again but I’ll be returning to TRUE Automotive for years to come. If your looking for honest reliable service, without a doubt I would recommend these guys over and over again.

Bob Bair

These guys (and gals) know their German cars. I was from out of town needing a PPI. They worked with me and the seller, making it an easy process. Their report was detailed and very comprehensive. I wish this shop was in Charlotte!

Davey Kitchen

As always the best place to tie your car. Great communications, fast turn around service very friendly and professional stuff

Diandre Ward

Their technicians and customer service are excellent

Don Jerkos Repair

A+ service and support!

Michael Day

There’s a reason people trailer their cars here from out-of-state; these guys have a wealth of knowledge and take quality work and quality customer service seriously. It’s always a pleasure visiting!

Alex Denes

Fast and prompt service!!

Margie Ogletree

The staff is very professional and knowledgeable. They provide excellent customer service and the technicians are very knowledgeable to all of the vehicles that they service. I will continue to take all of my cars there to be serviced. I highly recommend TRUE Automotive. I truly appreciate the service and great work repairs on my cars. I trust their service and the technician . I give them five stars!

Gary Pipkorn

Repaired exactly what I asked them to fix at a fair price. Works great!

Cynthia Easley

Very pleased with the service and professionalism. Nice to have another option other than the dealer to go to for service. Thanks!! I’ll be back!

Twyla Perez

I don’t believe that my words will do justice for the quality of customer service I received from each and every person here. My car broke down at work and I had it towed to True Automotive in Marietta. I called and spoke to Brian to let him know that the car was going to be towed there and what it was doing. The next morning I spoke to the manager Bill and he told me he had the car and asked me questions. Bill constantly stayed in touch letting me know what David’s thoughts were and how the testing was going. Bill’s professionalism and kindness made me feel confident in all the repairs my car needed. Since I was at work when he sent me a link that allowed me to see pictures and technician notes. I fully understood what was needed and why. When I arrived to check out Emily’s smile lit up the whole room. I felt immediately welcomed. She took care of my payments and made sure I fully understood the bill. My trust has been wholly placed in True Automotive now. They’ve gained a customer for life!

Ed Smith

Great service been taking my vehicles there for the past 3 years work always done right the first time. Great mechanics and office staff. Highly recommended.

Kimm Murphy

Dealing with Dustin and Louie is a testimony as to how a 1st class upscale high end repair facility should be run. The customer is definitely #1 and their car (Porsche) is treated with the same care as if was their own personal vehicle. You have earned me as a life long customer.

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