Testimonials

Your Opinion Matters!

Check out some of the feedback submitted by our customers! We feel they portray our commitment to excellent service and repair for all your European and Domestic vehicles.

We do everything we can to ensure your experience here is one that will establish a lifelong relationship with us and our team. Our business was built around these and other great reviews and we love hearing your feedback about our service.

Jerry Buckner

I had a repair done to my Jag recently and cannot give enough praise to Dustin and the tech team at Markert. They did a fantastic job and furnished me with a brand new loaner to drive while we waited for the special part to arrive. I would not let anyone touch my car but the pros at Markert!

Kimm Murphy

Dealing with Dustin and Louie is a testimony as to how a 1st class upscale high end repair facility should be run. The customer is definitely #1 and their car ((Porsche) is treated with the same care as if was their own personal vehicle. You have earned me as a life long customer.

Romeo Tioaquen

Rachel Currie made me feel at home. Great experience doing business with TRUE Automotive. The way I was treated shows their transparency and honesty. I will definitely recommend them to my friends that owns European cars. Great job!

Ed Smith

Great service been taking my vehicles there for the past 3 years work always done right the first time. Great mechanics and office staff. Highly recommended.

Margie Ogletree

I have been trusting the care of my bmw s with Markertmotor for years. The crew is very knowledgeable and friendly. Unlike the dealership they don’t charge you a arm and a leg. Thanks sam and the crew for all that you do to ensure the best customer service and car service in town

Eugene Pierce

Great repair service and customer service

J. Taylor LaRue

Bought a new M4 – these guys and gals know the car top to bottom and took excellent care of me, did a full service inspection and noted any items to watch in the future. I would highly recommend taking my BMW here – honest authentic service.

Eugene

This was my first visit and the service was great. They did a free detail inspection of my car, then visually showed me what they found, then they made recommendations for repairs. There was no sales pressure

Eugene

This was my first visit to TRUE Automotive. I must say they exceeded my expectations. All the people are very knowledgeable and helpful. They did a free detail lnspection then visually show me everything they found and left it up to me on what I wanted to fix, no sales pressure at all

Robed Demosthenes

I totally trust Markert Motorworks with my vehicle.

Cindy

I had a battery issue yesterday – wasnt sure if it was the key fob or engine – called in and Dave was on it! I was in the area running errands and popped in. The Markert team diagnosed the issue and dent me on my way. Amazing service. Friendly knowledgeable people. Never going back to the dealer; EVER!

Trayvon Phillips

Rachael C had great customer service and very professional when dealing with my bmw. Would highly recommend

Jaron Wright

Didn’t think the service could get any better, but they did the impossible. Brought my 96 Bmw 328i in for a pesky check engine light and they took care of it quickly, and for a lot less than I was expecting. Dustin and Rachael made this experience almost too easy. This is my second time here, and they’ve already earned a lifetime customer. Thanks Markert! I’ll see you soon as my cars seem to have tempers.

Kevin Allen

Great service!!! Kept me informed of every step during the diagnosis to repair. Very satisfied with the service, customer service and results.

Lucy

Great service!!!

JAIR PEREZ

Bmw dealer checked the car said alignment was good. Took it TRUE Automotive found out alignment is way off. Car doesn’t pull to the sides anymore and feels so much better quick, friendly, and informative. Thank you very much

Anthony Howard

Dave, Rob, and the crew are fantastic. I’ve been taking my 328 to them for years from Crogan to Cripple Creek. Always a pleasure and great work. I highly recommend them for any service needed.

Tom Mazzer

These guys are the Best. Chuck Waits knows his stuff and really takes care of his clients!!

Craig Sexton

I took a repair estimate from a local BMW dealership to Markert. They promised to repair my car for less. Markert’s diagnostic analysis showed some of the repairs listed by the dealership were not necessary. The dealership’s markup on parts were extremely exaggerated. The end result was Markert fixed my car for 30% of the dealer’s estimate! Other than a headlight replacement done today, it’s been a year, and my car is still running great!

Stephanie

Top Notch. I would recommend them to anyone needing thier services. Starting with customer service, I spoke with a yound lady named Samantha. She was extremely helpful and knowledgeable. I felt comfortable explaining what I needed done and she aparanelty informed the technicians as I received exactly what I was expecting. Thank you so very much!

David Smith

Thanks for taking care of my MINI. Great service and follow up. Excellent value.

Mark Rha

Honest service, professional, and friendly.

K Cowart

Reliable and Reasonable service for Both my BMW and VW. Have been using them for several years and always top notch.

Brian Hall

Great service. Found problem. Repaired and car was ready for pick up as discussed. Highly recommended!

Holly Barlow

Diagnosed the battery was bad and it was under warranty. It was replaced the same day

Ronnie Parker

The MMK team is very friendly and transparent about their services. I would definitely recommend them to my friends and family!

Elaine Lloyd

The young man that assisted me with my car repairs was extremely helpful and even did some online research to help me get a good deal. Each time I get my car serviced, everyone is always friendly and helpful. Thanks!

Jorge Basto

John was very good with explanations and accomodating of my schedule.

Adam K

Excellent Customer Service and Competitive Pricing

Omar Lodge

Consistently great levels of service in all areas. The entire team gets an A+ but most importantly they get the job done right every time.

Dan Huang

Great service! Even when working on cars outside of their wheelhouse. I brought in my Subaru BRZ for a complimentary alignment after winning, to no one’s surprise, “Lowest Horsepower” prize during a Markert event last year. Even though my car hails from a different continent from what Markert is used to, they still treated my vehicle with respect and handled it with utmost care. I’ll be bringing my euro cars here in the future, and perhaps even the BRZ after some “engine improvements” to try and win a different prize. 😉

Bryce Monaco

I have to say this is my best experience with my car service ever. From the go everyone was knowledgeable and friendly, Great service all around. I’ll never be returning to a dealership ever again but I’ll be returning to TRUE Automotive for years to come. If your looking for honest reliable service, without a doubt I would recommend these guys over and over again.

Bob Bair

These guys (and gals) know their German cars. I was from out of town needing a PPI. They worked with me and the seller, making it an easy process. Their report was detailed and very comprehensive. I wish this shop was in Charlotte!

Davey Kitchen

As always the best place to tie your car. Great communications, fast turn around service very friendly and professional stuff

Diandre Ward

Their technicians and customer service are excellent

Don Jerkos Repair

A+ service and support!

Michael Day

There’s a reason people trailer their cars here from out-of-state; these guys have a wealth of knowledge and take quality work and quality customer service seriously. It’s always a pleasure visiting!

Alex Denes

Fast and prompt service!!

Margie Ogletree

The staff is very professional and knowledgeable. They provide excellent customer service and the technicians are very knowledgeable to all of the vehicles that they service. I will continue to take all of my cars there to be serviced. I highly recommend TRUE Automotive. I truly appreciate the service and great work repairs on my cars. I trust their service and the technician . I give them five stars

Gary Pipkorn

Repaired exactly what I asked them to fix at a fair price. Works great!

Cynthia Easley

Very pleased with the service and professionalism. Nice to have another option other than the dealer to go to for service. Thanks!! I’ll be back!

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Cindy

I was very pleased with my first appointment at Markert. I had been using AutoNation VW [Buford] for my VW service needs and over the years found their service more and more disappointing. So, I am glad to have found Markert and will be taking my 2016 Tiguan to this service/repair shop from now on. They are closer to my home, have a VW master service tech working on my SUV and explained everything they found/recommended. They have a fleet of loaner cars [something that AutoNation discontinued] available for lengthy repairs or WiFi and workstations for shorter repairs. Markert is also very price competitive, so bye-bye dealership; hello Markert! Thanks to Rob, Nathan and Stephanie! 🙂

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